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A corporation hires a Technical Support Specialist to monitor and maintain their computer hardware and software systems. Their abilities benefit the organisation by assisting in the resolution of technical difficulties relating to customer accounts or the company's software infrastructure. IT support professionals, often known as technical support engineers, provide information technology help to enterprises in order to maximise operational efficiency. Their responsibilities include addressing technical issues, maintaining hardware and software installations, and upgrading information technology systems. They may also be required to assist clients with IT issues.
IMRAN KHAN
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IT SUPPORT SPECIALIST-leveraging +4 years of experience
Insightful IT Support Specialist with 4 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in coordinating complicated system migrations, maintenance, and support. Develops innovative business solutions for prominent companies using a variety of approaches and delivering engineering solutions. Highly adept in request for proposal development, technology needs assessments and staff training.
PROFILE SUMMARY
CORE COMPETENCIES
PROFESSIONAL EXPERIENCE
Bellurbis LLC, Greater Noida Jan. 2019 – Oct. 2021
IT Support Specialist
Clarivate, Greater Noida Sept. 2017 – Dec 2018
IT Support Specialist
ACADEMIC CREDENTIALS
Bachelor’s Degree in Information Technology | Delhi Technological University, Delhi | 2017
Certificates: Google IT Support Professional Certificate | IT Help Desk Professional
Technical Skills: Splunk | Oracle | Microsoft Office | CSS | C+ | Linux/Unix
PERSONAL DOSSIER
Languages Known : English & Hindi
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IT Support Specialist Resume Sample, Resume Examples 2022
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