Resume of Restaurant Manager in Text Format
PRIYA RATHORE
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RESTAURANT MANAGER -leveraging 5+ years of experience
A meticulous restaurant manager, with a proven track record of successfully overseeing operations and driving business growth in the food and beverage industry. Passionate about delivering exceptional customer service and maintaining a high standard of quality in all aspects of restaurant operations. Endowed with excellent problem-solving and strong management skills, allowing for superior customer service.
PROFILE SUMMARY
- Possesses a high level of proficiency in meticulously planning and organizing restaurant operations, taking into account financial considerations and time constraints.
- Skilled in operations to achieve customer (guests, employees, corporate, and owners) satisfaction and quality service while meeting/exceeding financial goals.
- An excellent communicator and relationship builder seamlessly works with various vendors and communicates with all levels of the staff.
- Expertise, in inventory management and procurement of food and supplies, ensuring efficient and effective resource allocation.
- Exhibits exceptional proficiency in addressing client complaints and swiftly resolving issues to achieve high levels of customer satisfaction.
- Experienced in training, supervising, and collaborating with staff to facilitate the seamless execution of restaurant operations.
- Demonstrating exceptional skill in food handling, ensuring that the restaurant maintains consistently high-quality standards at all times.
CORE COMPETENCIES
- Restaurant Management
- Quality Standards
- Team-Leadership Skills
- Performance Reviews
- Food Handling
- Communication Skills
- Bartending Skills
- Customer Service
- Problem-Solving
PROFESSIONAL EXPERIENCE
Panda Restaurant, Jaipur | Nov 2022 - Present
Restaurant Manager
- Creating a culture that exudes excellence and ensures an extraordinary guest experience.
- Assuring that all food and products are consistently prepared according to the restaurant’s recipes, portioning, cooking, and serving standards.
- Ensuring that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
- Overseeing and maintaining an environment that is clean, safe, and attractive for guests.
- Resolving issues regarding services, amenities, and policies.
- Achieving company objectives in sales, service, quality, the appearance of facility and sanitation, and cleanliness through training employees and creating a positive, productive working environment.
- Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
- Scheduling labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Evaluating restaurant performance and ensuring compliance with health and safety rules.
Domino’s, Jaipur | May 2020 - Oct 2022
Assistant Restaurant Manager
- Actively participated and assisted staff in providing exceptional service to guests.
- Assisted the staff in all aspects of the operation by making decisions and being hands-on, ready for any situation that arises in the outlet/s.
- Escorted guests to tables and assist with seating; ensure menu and wine list presentation.
- Monitored and maintain cleanliness, sanitation, and organization of assigned work areas.
- Maintained complete knowledge of table/seat/station numbers, proper table set-ups, room capacity and outlet hours of operation, and dress codes.
- Worked with Restaurant Managers in preparing and adjusting weekly work schedules in accordance with staffing guidelines and labor forecasts.
- Authorized requests for vacation/sick leave, holidays for staff members, and leaves of absence, schedule changes, overtime, etc
- Assisted in completing and conducting employee performance evaluations on a regular basis.
- Maintained presence on the dining room floor during operational hours and ensured that all staff performed standards of quality service as established by the restaurant.
The Dave’s, Ajmer | Jul 2019 - Apr 2020
Maître’d
- Oversaw and managed the performance of all food & beverage venues.
- Managed the service of dining venues and supported the Restaurant Manager in the supervision of Restaurant and bar venues.
- Provided technically proficient, efficient, and personalized luxury food and beverage service to guests in a courteous and professional manner.
- Ensured proper inventory including requisitions, receiving, moving, and stocking products in accordance with first in, first out (FIFO).
- Prepared for and assisted with all sanitation and Public Health inspections.
- Managed the financial performance to exceed expectations for food and beverage venues.
- Ensured the daily execution of Line-ups in accordance with company standards and brand guidelines.
- Coached others by providing constructive feedback; helped others identify developmental needs and monitored progress; promoted an environment where everyone is valued and included.
- Coordinated and cooperated with others regarding services/activities.
INTERNSHIP
The Dave’s, Ajmer | Jul 2018 - Jun 2019
Bartender
- Prepared and served beverages to guests in the bar area in a friendly, courteous, and timely manner.
- Adhered to state, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Maintained stock, prepares, cured, and stored all fresh fruit and vegetable garnishes, juices, and other perishables to ensure product quality.
- Performed general cleaning tasks to adhere to health and safety standards; keeps work area clean and organized.
- Arranged bottles and glasses to maintain an attractive display in the bar area.
ACADEMIC CREDENTIALS
EDUCATION:
- BBA in Hotel Management, Indian Institute of Hospitality and Research Management, Jaipur, Apr 2015 - May 2018
PERSONAL DOSSIER
Languages Known- English and Hindi
Tags
Restaurant Manager Resume Sample, Resume Examples 2023
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