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RESUME EXAMPLES & TEMPLATES

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Store Manager - Resume Example & Template

A store manager is in charge of overseeing daily operations and ensuring that they run smoothly and efficiently while providing the best possible service to consumers. Store managers are also responsible for keeping track of the store's budget to ensure that all spending are in line with sales targets. A store manager must also be able to design and communicate sales-boosting methods, as well as provide vital support for employees by talking with them on a regular basis, listening to suggestions, and responding to concerns as needed.

Resume of Store Manager in Text Format

STORE MANAGER -leveraging 8+ years of experience

Extensive expertise in running profit-generating businesses through inventive merchandising, product control, customer care, operational efficiencies, and staff optimization. Effective leader with a track record of using innovative training to generate highly productive, customer-focused teams. Communicator and collaborator with a high level of proficiency. Proven cost-cutting and revenue-generating abilities. Comprehensive experience directing all parts of retail operations (e.g., P&L, merchandising, sales, customer service, inventory, staff, and payroll administration), with significant retail management training.

 

PROFILE SUMMARY

  • Proficient in delivering excellent service to ensure high levels of customer satisfaction.
  • Skilled in motivating the sales team to meet sales objectives by training and mentoring staff.
  • Adept in creating business strategies to attract new customers, expand store traffic, and enhance profitability.
  • Highly skilled in developing and arranging promotional material and in-store displays.
  • Experienced in preparing detailed reports on buying trends, customer requirements, and profits.

 

CORE COMPETENCIES

 

  • Retail Management
  • Talent Selection & Training
  • Cost Analysis & Reduction
  • Process Optimization
  • Asset Control
  • Marketing & Promotions
  • Operations Management
  • Customer Service Management
  • Supply Chain Management
  • Inventory Control
  • Vendor Management
  • Workforce Optimization

 

PROFESSIONAL EXPERIENCE

Zepto Grocery, Noida Jan. 2017 – Dec. 2021

Store Manager

  • Opened and closed the store, which includes counting cash drawers and making bank deposits.
  • Helped customers select products that best fit their personal needs.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Performed comprehensive operational and facility analysis to identify logistic improvements, and streamline inventory flow and shrinkage; implement proactive steps in appropriate corrective action.
  • Launched exceptional recruiting, staffing and training programs to build and develop dynamic and highly capable teams; strategically leverage talent and allocate resources to regularly exceed business goals.

 

Herbalsphere, Greater Noida Jan. 2013 – Aug. 2016

Store Manager 

  • Ensured compliance and execution of company customer service and sales training programs and standards are adhered to.
  • Watched, listened, interacted and followed-up with customers to ensure satisfaction and resolve issues.
  • Participated in the manager on duty program, which requires a complete understanding of all store procedures.
  • Communicated with the corporate office regarding items of specific interest to sales, including merchandising, planning, e-3, and advertising.
  • Trained associates on sales, customer service, operations, merchandising, product knowledge and asset protection.
  • Completed yearly performance evaluations for department associates, made promotional and merit increase recommendations based on performance.
  • Ensured staff is scheduled efficiently to maximize sales opportunity and make adjustments accordingly.

 

ACADEMIC CREDENTIALS

Education – BBA, Guru Gobind Singh Indraprastha University, 2013

 

PERSONAL DOSSIER

Languages Known: English, French & Hindi 

 

~References and other documents available upon request ~

 


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